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Web Streaming FAQ
Question:
What operating system(s) does your streaming system work on?
WINDOWS
USERS:
System Requirements:
Windows 98, Windows 98 Second Edition, Windows 2000, Windows
Millennium Edition or Windows XP
Pentium or AMD Athlon K6 266 MHz processor or faster
128 MB RAM
DSL / CABLE / T1
24-bit true color video card
Recommended players: Winamp
is HIGHLY recommended for best performance
Winamp
Download
Real Player
Download
Windows Media Player – In
order for Windows Media Play to work with our system, the OpenPlsInWmp2
plug-in MUST be installed
Download
OpenPlsInWmp2
You may also use Quicktime
and iTunes
MAC USERS:
System Requirements:
RealPlayerG2 or above needs to be installed on the system.
Internet Explore 5.0 is required on the system.
Netscape versions 4.08~4.7* are supported.
28/33K network connection speed is required, 56K modem or faster is
recommended.
iTunes
Download
LINUX USERS:
Mplayer-plug-in for
Firefox
Download
XMMS
Download
For
best results, be sure you have the latest versions of the audio
player of your choice.
Question: What
browsers will your streaming system work with?
Answer: Our streaming works with Internet Explorer,
Firefox, Safari, Netscape, and several others.
Question: I still
don't hear anything! What's wrong?
Answer:
It's possible the pop-up blocker you may be using might not allow
the player to launch. This player "pops-up," so if you've
blocked pop-ups, it's possible that you've blocked the tuner from
opening. If you do have a pop-up blocker on your system, either
temporarily disable it or hold down the "CTRL" key while
clicking to open the Login Screen or Player. If the "CTRL"
key doesn't work, consult the directions found in your pop-up
blocker "read me" file.
Question: The audio
sounds choppy, or cuts out and rebuffers frequently. Why?
Answer:
Buffering occurs when your computer is not receiving data fast
enough; the buffering, or cutting out, occurs when the player tries
to catch up. If you are having connection or buffering problems,
check your Internet connection speed, if possible. Slow connection
speeds and unstable/old dial-up modems can cause the audio to
"never" play or constantly buffer. If you are using a
dial-up connection (modem), you will usually get varying connection
speeds. Often, the speed is much faster than your 56k modem is
capable of producing. We recommend calling your Internet Service
Provider to inquire about alternate dial-in numbers, or upgrading to
high speed internet access when/if possible.
Closing some other windows and
applications may help also.
Question: Why do I
hear different commercials, public service announcements and music
when you're regular playing commercials over the actual airwaves?
Answer: Contracts with certain voice-over actors/talent and
commercial production agencies prohibit us from carrying our normal
over-the-air commercials. Most of these are extracted from the
stream. We then insert specials ads or music into the stream so you
don't hear dead air for minutes at a time. We play free public
service announcements as way of helping non-profit and community
groups get their messages out.
Question: Why am I
hearing your stream on a delay from the over the air broadcasts?
Answer: We send our over the air signal to a streaming company who
then processes it and sends it out over the internet. This creates
some delay. More delay is caused intentionally to allow the tuner a
“buffer” which picks up scrambled bits and bites and then
reassembles them so that it sounds as if nothing has been missed in
the process. In other words, it creates less drop-out this way.
Question: Why do you
"block" some programs on your stream that I can hear on
you over the air radio station?
Answer: Sometimes (not often), we do not have the rights to stream
certain sports or music programs. We do streaming for free – but
not everybody does – so if we stream something for free that
someone else is charging a fee for – well you know… that's why
law degrees are so popular!
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